Leadership & Self-Deception (Arbinger Institute, 2018).

1. According toArbinger Institute (2018)Links to an external site., chapters 5-6 , in social interactions, what is it we respond to? (

2. In Arbinger Institute's (2018) Leadership & Self Deception, compare and contrast how Lou addressed Bud when he failed to get a task done (Chapter 5) with how Tom treated Joyce when she erased his whiteboards in the conference room (Chapters 6 & 7). Which leader (Lou or Tom) "invited a more productive response" (p. 48)?

3. Describe a time when you have had to do a "hard behavior" like confront someone about a mistake at work (Arbinger Institute, p. 47). Did your way of being more resemble Lou ("out of the box") or Tom ("in the box") (Arbinger Institute, 2018, p. 48)?

4. In Chapter 8, Tom takes the lessons he is learning to heart and makes heartfelt apologies to his secretary and to Joyce; however, he then calls his wife and has a less than positive response. He immediately gets defensive, angry, and starts questioning all that he is learned so far, calling it "a waste of time" (Arbinger Institute, 2018, p. 54). While reading, reflecting, and possibly trying to implement the concepts from the book, describe the emotional reaction(s) you have experienced.