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Leading a purchasing project in Manaus, Brazil A multinational corporation had to readjust its supply chain due to cost pressures. The project was quite complex

Leading a purchasing project in Manaus, Brazil

A multinational corporation had to readjust its supply chain due to cost pressures. The project was quite complex comprising tasks such as an assessment of saving potentials, pricing negotiations, logistics, risk analysis and customs. The German project manager assigned the above mentioned bundle of tasks to one of his Brazilian team members. After having explained the details, he asked the Brazilian: 'Is everything clear? Do you think that you can do it by the beginning of next month?' The Brazilian seemed to be very confident answering: 'Sure, no problem at all. I will take care of this - don't worry.' All the project members were sitting in a huge landscape office. Once in a while, the project manager had a look around and observed that the person with the re-sourcing task was working diligently at his desk and not talking to anybody else. Apparently, he did not even have any questions. Otherwise, he would have come to see him - after all, his desk was only a couple of metres away from the purchaser. At the agreed deadline, the team gathered together to report the status of the project. When it was the purchaser's turn to update his colleagues and boss about the progress of his work, he said: 'I don't think that I have anything to report.' The project manager retorted: 'And why haven't you told me during the last three weeks that you had problems with the task? Now we have a real big problem because we have lost three precious weeks.' The purchaser did not reply. One day later, the project manager was called up by the head of personnel who told him that the purchaser had come to quit, stating: 'I have had enough. I am leaving.' The project

manager then had an even bigger problem because it was quite difficult to get hold of qualified staff.

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