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Learn how to construct a fishbone diagram. Scenario: Late pizza deliveries 1. Brainstorm why pizza deliveries are late sometimes 2. Organize your brainstormed ideas into
Learn how to construct a fishbone diagram.
Scenario: Late pizza deliveries
1. Brainstorm why pizza deliveries are late sometimes
2. Organize your brainstormed ideas into the following categories:
a. machinery/equipment/plant
b. people/employees
c. methods/policies/procedures
d. materials/supplies
e. you may use "other" category if necessary
3. Construct fishbone diagram utilizing the template
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