Learning Objective Understand and perform an integrated order-to-cash-process.

Time 75 min

Motivation Having successfully completed the case study Sales and Distribution, you should be able to perform the following task independently. Scenario Your customer has opened a new store Alster Adventures and wishes to profit from your new initiative, which promises one free off-road helmet for each mountain bike ordered. A single position can be marked as Free of Charge Item (TANN) within the Item detail view of a standard order. Please note that off-road helmets belong to a different division. Create a new customer Alster Adventures by copying from Alster Cycling (Debtor 14000). Your new customer should to be supplied from the factory in Hamburg (HH00) via the sales organization Germany North (DN00). Remember that in Europe, the EURO is the usual currency. Notice that you thus need to expand the rights of your customer Alster Adventures to the effect that the company can release cross-division orders for the division accessories and cross-division. Subsequently, please order five mountain bikes for men and five mountain bikes for women in the role of Alster Adventures. Since Alster Adventures is a long-term customer, the company gets 50$ discount on each ordered mountain bike and an additional discount of 3% of the net price for the complete purchase. Note the new customer will be created by references to a German customer, so the standard communication language is automatically set to German. Task Information Perform a complete order-to-cash-process including the incoming payment of your customer. Since this task is based on the case study Sales and Distribution, you are allowed to use it for support. It is however recommended to solve this advanced task without support to test the newly gained knowledge.