Leigh has just started providing services with Joy. Joy has co-existing mental health and AOD issues. She has been diagnosed with depression and drinks alcohol because she says it makes her feel better. Leigh discovers that Joy has two DUI convictions and Joy tells her that she has experienced times when she "blacks out" and does not remember hours of time.

Describe three things Leigh can do to build an effective working relationship with Joy.

List four service providers Joy may already be engaged with.

What are two ways Leigh can work holistically with Joy?

What two models can Leigh discuss with Joy regarding her alcohol use?