Leonor is the project manager of the organizational development team at Soft Interiors. Leonor's team has been assigned the task of studying and evaluating Soft Interiors' organizational structure. Leonor divided the tasks among the team members to collect preliminary information on different elements of Soft Interiors' structure. Max was asked to collect information on the degree to which tasks are divided into separate jobs. Stefan was asked to collect information on formal authority relationships. Harper started looking into how many employees each manager has responsibility for, and Jaxson was asked to collect evidence on the degree to which rules and procedures are used to standardize behaviors at Soft Interiors. Leonor decided to personally collect information and evidence on where exactly decisions are formally made at Soft Interiors. The team decided to meet and share their information in two weeks. On which element of organizational structure is Leonor collecting information? Group of answer choices formalization centralization span of control work specialization chain of command