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Less Question 4 1 pts Attempting to compete on the basis of quality will most likely result in which of the following? Lower levels of
Less Question 4 1 pts Attempting to compete on the basis of quality will most likely result in which of the following? Lower levels of customer service Lower costs Higher costs Higher amounts of product returns Warranty claims Question 11 1 pts Interacting with customers to maintain customer satisfaction is associated with which of the key supply chain processes? Customer relationship management Returns management Order fulfillment Customer service management Question 12
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