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level zero dfd? Heese Athiletics uses a website to post the merchandise they offer. Customers can view the website to see the catalog of inventory

level zero dfd?
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Heese Athiletics uses a website to post the merchandise they offer. Customers can view the website to see the catalog of inventory iterns that are aralable. The sales procets is riggered by a customer accessing Reese Athletics' inventory catalog and deciding what and if to order. If the customer sees an item they would tike to order, they post a cuatomer order within Reese Athletics' sales database. Periodically, throughout the day, Reese Athietics' sales manager accesses the sales database and reviews customer initiated customier orders. The sales manager chechs customer credit by reviewing the customer database. The sales manager keys in either an acceptance or denlal of the customer order, entering a sales order into the sales database when approved, The customer is notified electronically through a transmission from the sales system. If the order is accepted, this transmission takes the form of an electronic sales ordefi f it b rejected, the transmission bis simply an electronic mail message of denial. Coods are shipped to the custemer within 3 days. The shipping department keys the shipphg sales order information into the sales database to make sure the shipment is authorized. They then record the sales order as shipoed in the sales database. A peintout of the authorized sales order is attached to the goods, acting as a packing slip. Goods are at times not avalable - thus out of stock. if the warehouse crew is unable to locate the item requested by the customer, or a sultable substitute, no shipment takes place. The customee receives an emallasking them if they wish to wait for the item to artive from the supplier and be shipped to them. A confirmation number is receved from the local bank, and the cash recepts officer esters the confitmation number into the sales database. At the beginning of the following day, the cash receipts officer connects to the sales database to review the shipped goods, and updates the accounts teceirable balancos fer apreement with customerh, all pavments are due within 30 days aftee teceipt of shipped athletic goods. Customers epay for merchandise by credit card or bunk transfers. When a customer pays by credit card (or bank transier), they emal theif credit card for bank) information to Reese Athletics on a credit card (or bankl authorization form, leeie uses this information to request and ialiate payment from the National Credit Card Bank (or customer bank). When approved, a monetary transfer is received from the National Credit Card Dank for customer banki to fleese Athletics' local bank.A confirmation number is recolved from the lacal bank, and the cash receipts alfiker enters the confirmation number into the sales database This event uerves to comlitmi corrphetion of the payment from the customer

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