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Lexiterra has limited budget to upgrade its information systems. It can undertake either a client relationship management project ( Project CRM ) or a knowledge

Lexiterra has limited budget to upgrade its information systems. It can undertake either a client relationship management project (Project CRM) or a knowledge management project (Project KM). It hired a brilliant student taking Project Management course at NYU to provide the net present value analysis on these two projects. The student determined that Project CRM would cost the firm $230,000 at the start of the project and provide benefits equal to $130,000; $170,000 and $125,000 for next three years. While Project KM would cost the firm $160,000 at the start of the project and provide benefits equal to $40,000; $75,000; $120,000 and $90,000 for the next four years. The required rate of return is 13%. What is the net present value of Project CRM?
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