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Lexus claims to deliver its buyers quality, zero defects in manufacturing, and superior and personal post - purchase service. This is an example of:

 Lexus claims to deliver its buyers quality, zero defects in manufacturing, and superior and personal post-purchase service. This is an example of: 
a. market targeting
b. a corporate futuristic vision
c. a value proposition
d. a customer satisfaction guarantee
e. market segmentation 

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