Lico landed an internship in the tourism industry as a graphic artist. he is disappointed that the office of this young company is very small, not at all how it was represented during his interview and that his workspace is cramped. com-plicating Lico's disappointment is the fact that the assigned site supervisor took a position at a competitive firm the week before the internship was scheduled to begin. Lico attended an industry event the first week of the internship and now is questioning whether he even wants to continue on. instead, he is thinking that he would be happier in a very different setting doing the graphic artwork he hoped to do.

What are Lico's next steps? Before answering that question, think about his situation in terms of the four guiding questions:What? So What? Now What? Then What?