Like any effective salesperson, Tiana walks into a customer$$s office, shakes hands, looks the customer in the eye, and smiles. After exchanging pleasantries, Tiana will try to create interest in her company$$s product. Tiffany will likely $\_\_\_\_\_\_\_\_$ to adapt or customize her presentation to match the customer$$s needs.

Multiple Choice

refer to past sales

examine the customer$$s office

ask a series of questions

use a hypothetical situation

make a variety of assumptions