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Linden Manufacturing Limited The president of Linden Manufacturing Limited ( Linden ) was concerned about the company's 2 0 1 6 operating results ( Exhibit

Linden Manufacturing Limited
The president of Linden Manufacturing Limited (Linden) was concerned about the company's 2016
operating results (Exhibit A). Net income before taxes was almost $50,000 less than that for 2015. He was
particularly upset by the reported loss of the Eastern Division. It had always reported a healthy profit in the
past.
Linden had been a well-established family business which manufactured a plastic product called Protea. In
2003, the business went public and also acquired a similar manufacturing business in Western Canada
which produced a plastic product called Primross. Since that time, the company has operated two
manufacturing divisions: the Eastern Division (consisting of the original family business) and the Western
Division (consisting of the newly acquired business). The Eastern Division continued to manufacture
Protea while the Western Division manufactured Primross.
Linden used a standard costing system and, during 2016, the actual manufacturing costs closely reflected
standard costs. The division managers received bonuses based on divisional ROI with the minimum
required ROI being 15%. The Eastern Division manager had recently complained to the president that this
system was not fair since he had no control over the sales of Protea.
All sales were made through two sales departments in the corporate head office: the domestic sales
department and the foreign sales department. Each sales department manager was paid a commission based
on his department's total sales dollars. The standard pricing policy used was total production cost per unit
plus 75%. This pricing policy had proved to be competitive in the domestic market. The foreign market for
the Protea plastic product, however, had become increasingly competitive over the past few years and the
foreign sales department was forced to decrease the price of Protea significantly in order to maximize total
foreign sales dollars. The Primross plastic product sold well in both domestic and foreign markets.
In the operating statements, the fixed selling costs of the two sales departments were allocated to the Eastern
and Western divisions in proportion to units sales. During 2016, the older, less efficient Eastern Division
operated at near capacity, while the newer Western Division operated at about 70% of capacity.
The president of Linden had hired a consultant, Mark MacKay, CPA, to analyze the 2016 operating results
and to make recommendations regarding future operations. The president requested Mark to provide a detailed analysis and explanation of the Eastern Division's reported loss and to recommend whether any part
of Linden's operation should be discontinued to improve corporate profit. He also wanted a general
assessment of the management planning and control system, including pricing, motivation, and performance
evaluation.
As a first step, Mark gathered some operating statistics which are summarized in Exhibit B.
REQUIRED: As Mark MacKay, prepare a report to the president of Linden Manufacturing Limited.
EXHIBIT A
LINDEN MANUFACTURING LIMITED
Operating Statement
For the Year Ended December 31,2016
Eastern Western Total
Sales................................................................................. $858,750 $967,500 $1,826,250
Manufacturing cost of sales:
Variable processing costs............................................
Fixed overhead costs...................................................
450,000
150,000
390,000
175,000
840,000
325,000
Total manufacturing cost of sales ...................................600,000565,0001,165,000
Gross Profit .....................................................................258,750402,500661,250
Variable selling & administration...................................
Fixed selling expenses.....................................................
157,500
114,545
166,250
75,455
323,750
190,000
Total selling & administration ........................................272,045241,705513,750
Divisional profit (loss).................................................... $(13,295) $160,795147,500
Head office administration.............................................. 75,000
Net income before taxes.................................................. $ 72,500
Investment base...............................................................
Return on investment ......................................................
$450,000
(3.0)%
$800,000
20.1%
$1,250,000
5.5%
EXHIBIT B
LINDEN MANUFACTURING LIMITED
2016 Actual Operating Data
Eastern Western Total
Unit sales: Domestic.............................
Foreign ..............................
30,000
15,000
25,000
7,500
55,000
22,500
Total ...................................45,00032,50077,500
Sales price per unit: Domestic.............................
Foreign ...............................
Variable manufacturing cost/unit....................................
$21.50
$14.25
$10.00
$30.00
$29.00
$12.00
Variable selling & administration cost/unit:

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