links to watch: https://youtu.be/E7BcCdjJGO8 https://youtu.be/Lc_2joYFtEg

reading reference: https://drive.google.com/drive/folders/1txmsOeXES921kPLn5xEK65zkUbL46Xwg?usp=sharing

• react on how the business relates to the operations management in real life principles
• explain how successful the businesses shown in the links by applying concepts of operations management
• what can be learned on their operation processes?
• what can be improved in terms of their business operating procedure? mention 1 for each business shown in the links
• state your main insight on how operations management impact businesses in the modern world