Lisa Lilly ("Lilly") was another buyer who worked for Epic who was a friend of Keller. Lilly was also at the NYC convention and she had observed Keller and James flirting with one another in the bar on the second evening of the convention. After Lilly heard Keller was resigning from Epic she called Keller to tell her that she would miss her. During that call, Lilly asked Keller why she was leaving. Keller said it was "personal" but eventually told Lilly that James had invited her to his hotel room in NYC and had made sexual advances toward her in his hotel room, including touching and rubbing her body. Keller told Lilly the entire incident had freaked her out and she was no longer able to work at Epic under James. When Keller left Epic in February 2011 she did not tell human resources ("HR") or anyone else in management about the incident with James in the NYC hotel room in August 2010. In May 2018 (7 years after she left Epic), Keller called Epic's HR manager, Alex Bach ("Bach"), to file a complaint against James. At the time, James was 62 years old, had since remarried, and had been promoted to senior vice president ("SVP"). Keller told HR that she did not want any money from Epic, but wanted them to know their SVP was a sexual predator and had tried to have sex with her in his hotel room at a work convention in NYC in August 2010. You are the vice president of human resources of Epic and your HR manager, Bach, has come to you asking what he should do in this situation. Question 1: A. Should HR investigate Keller's complaint? If so, why? If not, why not? B. What type of information would be useful to know or gather in connection with any investigation? C. Should Epic interview Keller? If so, should the interview be done in person and should Epic get a written statement from Keller