List five ways to prevent malpractice based on good communication.

2. Give examples of malpractice cases involving health-care workers, other than physicians, as discussed in this chapter. Discuss the main issues in the case. It is not nec-essary to memorize the case citations.

3. Name and discuss the four Ds of negligence.

4. Discuss the law of agency and why it is an important con-cept for the healthcare worker to understand.