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List the clauses of ISO 20000:2018 and briefly mention the intent of each. (4 marks) Explain the Relationship & Agreement process based on the requirements
List the clauses of ISO 20000:2018 and briefly mention the intent of each. (4 marks) Explain the Relationship & Agreement process based on the requirements of ISO 20000:2018, for the services provided by an online shopping company. (4 marks)
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Social Media Management
Authors: Ben Shields
1st Edition
019029633X, 978-0190296339
