Question
. List three of Deming's 14 points you think are the most critical to the success of a TQM program and explain why. b. List
. List three of Deming's 14 points you think are the most critical to the success of a TQM program and explain why.
b. List the seven concepts that are necessary for an effective TQM program.
c. List the seven tools of TQM.
d. List the four reasons why we study
e. List the three functions performed by all organizations to create goods and services.
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Management Information Systems
Authors: Ken Laudon, Kenneth Laudon, Jane Laudon
12th Edition
0132142562, 9780132142564
