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Listed below are the roles of different personnel and external providers during a crisis in an online setting. Briefly explain the role of each personnel

Listed below are the roles of different personnel and external providers during a crisis in an online setting. Briefly explain the role of each personnel and external provider listed below when managing a crisis. Personnel Role a. Chief Executive Officer b. Sales and service manager c. Customer service team lead d. Customer service representative External Provider Role a. Legal adviser

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