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Listed below are the steps that are part of the procedure to follow when admitting to a mistake, arrange them in the correct order. Offer

Listed below are the steps that are part of the procedure to follow when admitting to a mistake, arrange them in the correct order. Offer the customer a token of appreciation Apologize for making the mistake Obtain the customer's approval Listen to the customer and empathize Outline how you want to correct the mistake Explain your mistake

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