Listening is a skill. What is active listening? What are the five key elements of active listening? What are the benefits of being an active listener in the workplace? Could there be any potential dangers of not being an active listener? Take note of and share your personal observations of the first conversation you had after reading this unit 1 material. How was it different? Did you implement some of what you learned? Were you more attentive and did you remember more of the details? Complete and upload as a Word document