Living with Nature Inc., a company that manufactures and sells body oils, aroma oils, essential oils, and organic personal care products to spas around the globe, has decided to launch a website with an online store for its organizational customers. How will this decision most likely affect the company?

a.

The company will lose its value in the market.

b.

The purchases by small service customers can add up creating a new market for Living with Nature.

c.

The company's customer service efforts will decrease.

d.

The company will limit its interactions with its organizational customers.