LLL company has identified a need to better prepare its employees for the future after being heavily impacted by an ill-prepared shift into Global Operations which led to a decrease in productivity, turnover due to employees not being able to use technology effectively, and difficulty becoming acclimated with cultural norms. As the company prepares to continue global operations, assistance is needed to reskill employees that are planning to join the Global Operations Team; identify best practices for hiring and training new talent; develop a leadership team; and manage change effectively