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LMN Excercise, Inc. manufactures portable infrared saunas. It markets and sells them to gyms and spas who in turn sell them to their individual customers.

LMN Excercise, Inc. manufactures portable infrared saunas. It markets and sells them to gyms and spas who in turn sell them to their individual customers. The company has a generic model but also manufactures customer-specified models, especially for gyms. The cost activities and their respective rates in the company's activity-based costing system are as follows:

Cost activity

Activity rate

Design to customer specifications

$287 each design

Order processing

$211 per order

Customer service

$470 per client

Direct support labor

$19.80 per hour of labor

Management has asked you for a profitability analysis of customer Z. You have been provided with the following information regarding this customer's orders over the past 12 months. Direct labor rate: $21/hour

Generic model

Model with specifications
Number of saunas

10

4

Number of orders

2

1

Number of designs with specifications

0

4

Direct labor for each sauna

32 hours

36 hours

Sales prices per sauna

$1,990

$2,830

Cost of materials per sauna

$580

$643

Required: Calculates the margin or profitability of customer Z.

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