LO$18-1$: To be useful, information must be of high quality, be timely, be relevant, and be as complete as possible. Why does a tall management hierarchy, when used as a management information system, have negative effects on these desirable attributes?

LO$18-2$: What is the relationship between technology and competitive advantage?

LO$18-3$; $18-4$; $18-5$: Because of the growth of high$-$powered, low$-$cost wireless communications and technology such as videoconferencing, many managers may not need to go into the office to do their jobs. They will be able to work at home. What are the pros and cons of such an arrangement?