LO.4 How can a balanced scorecard be used to measure performance? Select the incorrect statement concerning nonfinancial performance measures (NFPMs). Appropriate nonfinancial metrics are those that can be clearly articulated and defined. NFPMs have many distinct advantages over financial performance measures. Using as many NFPMs as possible will increase employee motivation. NFPMs are based on nonmonetary details, such as time, quantities, and ratios. Question 7 LO.4 How can a balanced scorecard be used to measure performance? Although internal measures are useful, a company's true organizational performance can only be assessed by customers. top management. government regulators. workers