Locate an incident or accident that occurred in commercial FAR121 aviation within the last 30 years since crew resource management (CRM) training began for all carriers in the U.S. Complete a case study on the crew resource management issues of the event in relation to the seven tenets of CRM.

Seven Tenets of CRM:

• Assertiveness
• Communication
• Task Delegation
• Management
• Leadership
• Followership
• Teamwork