Answered step by step
Verified Expert Solution
Question
1 Approved Answer
Log202 Question 1 After further easing of community Safe Management Measures, a local burger store has seen a surge in customer demand. The store has
Log202 Question 1 After further easing of community Safe Management Measures, a local burger store has seen a surge in customer demand. The store has two options to expand its service counters to meet the increasing demand: Option 1: Buy self-ordering kiosks. For each kiosk, the hardware cost is $30,000 per year and the maintenance cost is $700 per month. The store needs 2 kiosks. Option 2: Use a manual process. If customers order from the counter, the labour cost per staff per month is $2,500. This ordering process involves 3 staff. Question 1a Suppose the average number of customers per month is 2,000. From the productivity perspective, which option is better on a yearly basis? Provide calculations to support your answer. (13 marks) Question 1b The store can use other types of performance measures to compare these two options. Choose two (2) other measures besides productivity that can be used. Explain which option is better based on these two measures. State any assumptions needed. No calculations are required to answer this
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started