LONG ESSAY: You are a paralegal for a personal injury law firm. Your client, Beyonce was involved in a accident. The insurance company is the opposing party. The attorney for the insurance company has contacted your office with a very rude email.

• Your attorney has asked you to respond to the email professionally, while addressing all of the insurance company's concern.
• If you do not know the answer to a question, your attorney has instructed you to professionally let the opposing party know that you will follow up with the attorney.
• Your attorney wants you to defend the integrity of the law firm within the email response as well.

Here is the email:

To: Attorney and Law Office representing Beyonce

From: Bee hive

Date: June 16, 2021

Subject: Violation

Dear Sir/Madam,

Your client's claim for damages/finances is just outright silly! Are you a real law firm? Do you all even know the law? This is a waste of your client's time and yours. Most importantly, this claim is a waste of our time.

We want to be done with this, now! We are offering to conduct mediation but we want the mediation to be conducted next week. We also want your office to host the mediation. Please order donuts, coffee, and water for our attorneys. There will be three (3) attorneys from our insurance company present.

How would your "popsicle stand" law firm like to split the costs for the typographer?

Signed, Jane Doe, Esquire