Long-Term Performance Report

Nabors Company had actual quality costs for the year ended June 30, 20x5, as given below.

Prevention costs:
Prototype inspection	$ 240,000
Vendor certification	480,000
Total prevention costs	$ 720,000
Appraisal costs:
Process acceptance	$ 255,000
Test labor	300,000
Total Appraisal costs	$ 555,000
Internal failure costs:
Retesting	$ 157,500
Rework	315,000
Total internal failure costs	$ 472,500
External failure costs:
Recalls	$ 367,250
Product liability	536,250
Total external failure costs	$ 903,500
Total quality costs	$2,651,000

At the zero-defect state, Nabors expects to spend $300,000 on quality engineering, $60,000 on vendor certification, and $75,000 on packaging inspection. Assume sales to be $2,400,000.

Required:

1. Prepare a long-range performance report for 20x5. Enter all answers as positive amounts. If the budget variance amount is unfavorable select "Unfavorable" in the last column of the table. Select "Favorable" if it is favorable. Round percentage answers to two decimal places, if rounding is required. For example, 5.789% would be entered as "5.79". Enter "0" as the target cost amount if there would be no cost at the zero-defect state.

Nabors Company
Long-Range Performance Report
For the Year Ended June 30, 20x5
	Actual Costs	Target Costs	Budget Variance	Favorable; or Unfavorable
Prevention costs:
	$	$	$
Total prevention costs	$	$	$
Appraisal costs:
	$	$	$
Total appraisal costs	$	$	$
Internal failure costs:
	$		$
Total internal failure costs	$		$
External failure costs:
	$		$
Total external failure costs	$		$
Total quality costs	$	$	$
Percentage of sales	%	%	%

2. Why are quality costs still present for the zero-defect state?

Inefficiencies mean that some defects will still occur

Prevention costs are value-added costs that are necessary to maintain the quality gains

OR

Some non-value-added costs will still persist, even at the zero-defect state