Long-Term Performance Report

Nabors Company had actual quality costs for the year ended June 30, 20x5, as given below.

Prevention costs:
Prototype inspection	$ 350,000
Vendor certification	700,000
Total prevention costs	$ 1,050,000
Appraisal costs:
Process acceptance	$ 365,000
Test labor	410,000
Total Appraisal costs	$ 775,000
Internal failure costs:
Retesting	$ 212,500
Rework	425,000
Total internal failure costs	$ 637,500
External failure costs:
Recalls	$ 324,250
Product liability	518,750
Total external failure costs	$ 843,000
Total quality costs	$3,305,500

At the zero-defect state, Nabors expects to spend $437,500 on quality engineering, $87,500 on vendor certification, and $80,000 on packaging inspection. Assume sales to be $2,000,000.

Required:

1. Prepare a long-range performance report for 20x5. Enter all answers as positive amounts. If the budget variance amount is unfavorable select "Unfavorable" in the last column of the table. Select "Favorable" if it is favorable. Round percentage answers to two decimal places, if rounding is required. For example, 5.789% would be entered as "5.79". Enter "0" as the target cost amount if there would be no cost at the zero-defect state.

Nabors Company
Long-Range Performance Report
For the Year Ended June 30, 20x5
	Actual Costs	Target Costs	Budget Variance	Favorable; or Unfavorable
Prevention costs:
	$	$	$
Total prevention costs	$	$	$
Appraisal costs:
	$	$	$
Total appraisal costs	$	$	$
Internal failure costs:
	$		$
Total internal failure costs	$		$
External failure costs:
	$		$
Total external failure costs	$		$
Total quality costs	$	$	$
Percentage of sales	%	%	%

2. Why are quality costs still present for the zero-defect state?