looking for Baack, D. (2012). Management Communication. Bridgepoint Education, Inc. https://content.ashford.edu/books/AUBUS600.12.2 The author, Baack, is discussing the concept of occupational diversity, which refers to the representation of different groups within a workplace. These groups can be defined by race and ethnicity, age, gender, sexual orientation, socioeconomic status, and physical abilities and problems