Question
Louise recently discovered that her bank has mistakenly been charging her a service charges on each debit and chequing transaction, despite the fact that she
Louise recently discovered that her bank has mistakenly been charging her a service charges on each debit and chequing transaction, despite the fact that she pays a monthly fee to avoid such charges. The bank has told her that this was due to a computer glitch that affected hundreds of customers at the same branch. While they were prepared to restore the $38 that was taken out in the most recent month, the bank has told Louise that it is her responsibility to let the bank know of errors within 30 days of receiving her monthly statement. They have refused to refund the $86, $45, and $73 mistakenly taken from her account two, three, and four months ago. In this situation
A.It would not be worthwhile for Louise to sue the bank.
B.Louise can start her own class action in Small Claims Court.
C.Louise may be sued by the bank for defamation if she files a class action.
D.It may be worthwhile for Louise to consult a lawyer about starting a class action lawsuit
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