ltling sensory-specific satiety upscale boutique. However, before she can reach the dress it, she sees an older woman pick it up. The other customer moves on, leaving it there, 19) Jennifer is interested in a dress in an to look at for some reason Jennifer no longer feels she likes the dress as much. This is most likely due to: A) variety seeking. C) situational self-image. B) word-of-mouth effects. D) customer contamination. 20) Again Rodn ey found it necessary to eat his lunch at his desk while reading the financial report. This is an example of A) customary activity. C) polychronic activity. B) time activity. D) indulgence activity. 21) An individual feels that the people who purchase a particular brand are admired or respected by others. This is an example of what type of influence reference group? A) referential influence C) informational influenoe B) utilitarian influence D) value-expressive influence