Question
Luxwood operates a customer loyalty programme as follows: Under a LuxRewards Card system, each year, on the anniversary of the issue of each customer's card,
Luxwood operates a customer loyalty programme as follows:
Under a LuxRewards Card system, each year, on the anniversary of the issue of
each customer's card, the store grants a non-refundable credit to each customer's
account according to a sliding scale based on aggregate purchases for the previous 12
months period. The credit is 2% up to $5,000, 3% for the next $5,000 and 4%
thereafter. There is no limit. The credit may only be used to reduce the amount payable
for LuxRewards Card credit purchases.
For example: Customer A commenced his credit card account a few years ago on
1 February so he is entitled to a credit on the anniversary of that date each year,
based on his actual purchases for the previous 12 months. Therefore, at balance
date, 30 June, an accrual is made based on the actual sales since 1 February
although the actual credit cannot be accurately calculated and neither will it arise
until the following financial year.
At 30 June 2020 Luxwood estimates that for the period up to that date its liability in
respect of these credits is $220,000. In addition, it has already credited $245,000 during
the year ended 30/6/20. The store estimates that, on average, 10% of these credits will
lapse.
Task 2 (30 marks)
Luxwood prides itself on its "no questions asked" refund policy for return of defective
goods. It has gathered statistics over the previous 8 years since it adopted this policy and
it concludes, as a reliable estimate, that of all its refunds under this policy, 60% are
covered by supplier warranties. It bears the balance as a cost of doing business.
In this respect the store has made the following entry in its journal for the year ended
30 June 2020:
Dr. Profit and Loss 25,000
Cr. Provision for warranties 25,000
Narration: Being 40% of estimated refunds for claims in respect of defective
goods sold during the year ended 30 June2020 for which no supplier
warranty is available.
Task 3 (20 marks)
During the year it came to the directors' attention that a rival firm was marketing a lounge
suite that appeared identical to Luxwood's best-selling line. An action to recover
damages was commenced. The matter is yet to be finalised but the company's legal
advisors are confident. At June 30 only $1,500 had been paid in legal fees but estimated
additional costs of $24,000 had accrued although no account had been received.
Task 4 (20 marks)
In November 2019 a visitor to Luxwood showroom slipped on the steps and sustained
injuries requiring medical attention. She claims one of the steps was loose and
commenced legal proceedings against Luxwood alleging her injuries were caused by the
poor condition of the building. Luxwood has so far incurred legal expenses of $4,000 and The action has not been settled at 30 june.
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