m 2% elearn.monroecollege.edu/ultra/courses/_57428_1/grades/assessment/_4552597_1/overview/attempt/_11879179_17courseld=_57428_1 a % D | u l.oEm:r.w 3 C Cloudy Case Analysis Content Details & Information Review the following Case Study, \"OTQ, L.L.C. V. KHO" and answer the critical thinking questions that follow: Assessment due date OTO, L.L.C. V. KHO 1/14/24, 5:00 PM (EST) & Cal. 5th 111 (Supreme Court of California), cert. denied, 2020 U.5. LEXIS 3046 (U.5., June 8, 2020) Attempts Ken Kho was hired as a service technician for OneToyota of Oakland (OneToyota) in January 2010. Three years later, he was 2 attempts left compelled to sign an arbitration document. Kho's employment ended in April 2014, Several months later, he filed a complaint with the Labor Commissioner for unpaid wages. OneToyota did not go to the proceeding, and without OneToyota, the hearing officer @ Originality Report awarded Kno $102.812 in unpaid wages and 355,634 in liquidated damages, interest. and penalties. The Court of Appeals reversed - SafeAssign enabled and remanded for return to the trial court for proceedings on OneToyota's de novo appeal from the Labor Commissioner's award. The Appeals Court concluded that the agreement was unenforceable. A \"de novo\" hearing will increase the time for deliberation, but the agreement is still unenforcaable. Grading Critical Thinking Questions: D Maximum points 1. What is the main legal issue in this case? What did the California Supreme Court decide? 2. What circumstances does the Court peint to as general indicators of a procedurally unconscionable arbitration agreement? What evidence supported the conclusion that the specific arbitration agreement at issue, in this case, was procedurally unconscionable? 3. What does it mean for an arbitration agreement to be substantively unconscionable? What was the evidence that the specific arbitration agreement 3t Issue in this case was substantively unconscionable? Why might an arbitration agreement that appears to incorporate many of the same procedures used in civil trials still be unconscionable? 4. Do you think that this case was correctly decided? Why or why not? Would a better outcome have been to simply reinstate the Labor Commissioners award to Kho rather than send the case back to the trial court for a \"de novo\" [i.e., starting over again from scratch] hearing? 5. What are some practical implications of this decision? What things OneToyota should have done differently regarding the presentation and terms of its arbitration agreement? Save and Close Haowe DepODC=@D ~ 100 points 8:19 PM 1/11/2024 & ENG e U