MacBank Bhd$.,$ a renowned worldwide financial services organisation, understood the value of diversity and inclusion in promoting innovation and driving corporate success. The corporation sought to motivate employee performance and effectively manage diversity as part of its commitment to establishing an inclusive environment.

MacBank Bhd$.$ operated in a highly dynamic and competitive business where adaptability and inventiveness were essential for long$-$term success. Recognising the intrinsic importance of multiple viewpoints and the changing demographics of its workforce, the organisation worked to foster an atmosphere where workers from a range of backgrounds felt appreciated and inspired to give their best work.

A thorough diversity and inclusion campaign was the first step. The organisation put in place training initiatives to increase knowledge of implicit prejudice, cultural sensitivity$,$ and the advantages of diversity. Through supporting diversity efforts and modelling inclusive behaviour, leadership actively contributed to the development of an inclusive culture.

Affinity groups and mentorship programmes were also started by the company to help underrepresented workers feel supported and guided and to foster a sense of community and belonging at work.

MacBank Bhd$.$ used an all$-$encompassing strategy to inspire performance. Employee contributions and strengths were reflected in performance indicators, which made sure that workers felt appreciated and acknowledged for their special talents. The organisation moreover instituted periodic feedback systems and performance appraisals to furnish valuable direction and motivation. Furthermore, a flexible work environment was implemented, enabling staff members to efficiently manage their personal and professional lives. This improved overall performance in addition to raising employee happiness.

Despite the initiative's goal of developing a more performance$-$driven and inclusive culture, problems did arise. There were concerns about potential biases influencing performance evaluations and resistance to change among certain personnel. There was also the constant difficulty of striking a balance between the requirements of each individual and the objectives of the organisation.

The business saw successful results throughout time. Productivity and innovation improved as a result of a notable rise in employee engagement and happiness. The workforce's diversity helped foster innovative problem$-$solving and improved decision$-$making, giving the company a competitive edge in the marketplace.

Questions:

$2$a$.$ In what ways did MacBank Bhd$.$ mitigate potential biases in performance reviews and guarantee an impartial and equitable evaluation procedure for every staff member?

$2$b$.$ How did the implementation of flexible work arrangements support the organization's efforts to manage diversity and motivate employees to perform well?

$2$c$.$ How did MacBank Bhd$.$ make sure that inclusion and diversity were not just seen as a business goal but also deeply embedded in the ethos of the company, influencing daily interactions and decision$-$making procedures?