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Madame Bovary's Coffee Emporium has implemented a CRM system with a 3 6 0 view of its customers; because of this, the company is MOST

Madame Bovary's Coffee Emporium has implemented a CRM system with a 360 view of its customers; because of this, the company is MOST LIKELY to
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lower effectiveness in customer touch points.
share information in a collaborative CRM.
maximize customer churn.
raise its customer's lifetime value.

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