Maggie is assisting with a deep$-$dive of a serious incident that occurred on her shift in which an associate was struck by a moving pick cart, fell to the floor, and lost consciousness. She is writing a $5-$Why analysis and reconstructing a timeline of the incident. This will be documented in the form of an A$3.$ What else will appear on this document?

A plan for a stand$-$down to retrain all associates.

An Austin incident report.

Documentation of all iCare conversations.

An action plan that will address root causes of the incident.