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magine that you are responsible for the training and development needs of Starbucks's employees across North America, and the CEO Kevin Johnson and Executive Chairman

magine that you are responsible for the training and development needs of Starbucks's employees across North America, and the CEO Kevin Johnson and Executive Chairman Howard Schultz have invited you to a meeting to hear your thoughts on the development and delivery of this anti-bias training program. Please prepare some comments for this meeting outlining your thoughts about training being used as solution to this type of incident. What do you anticipate the training transfer climate will be like across the North American locations? How will this training be received by the employees at Starbucks in Canada

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