1. make scheduling policy for Pediatric Clinic Again, this should be tailored to the specific needs of the fictional facility. Include any instructions for pre-editing, abbreviations, length of appointments, and physician preferences, as well as rules for handling special requests and emergencies.Do it in Excel the schedule appointment. Create a document for inclusion in the manual.
2. Create reception policy for Pediatric Clinic. Include the steps for reception, instructions on handling complaints and disruptions, and best practices for making patients feel comfortable. Also include the office policy on handling difficult or potentially dangerous situations. Create a document for inclusion in the manual.
3. Determine the facility's procedures for patient records, including filing methods, file tracking, collection of information and disposition of files. Create a policy document for the manual.
4. Create and include a privacy policy document that can be copied or posted for patients. Ensure the privacy policy complies with the requirements of PHIPA.
5. Create an Employee Statement of Abidance for employees to sign, indicating that they have read and will comply with the policies and procedures. This should be the last page of the manual.