Make Sure add references with Links.

 

Module 7 Managing Service Promises Discussion: Personal Injury Law Services Overview Personal injury law firm commercials are known to be humorous, but are they effective in: making promises setting expectations making services more tangible View commercials that you find most humorous or websites that communicate 'promises and expectations' for customers. The commercial or website should be related to professional services but does not need to be related to personal injury law. Here are some examples: NAQVI Injury Law (NAQVI) America's Largest Injury Law Firm (Morgan & Morgan) 20 Bizarre Law Firm Ads (Uptime Legal Systems) Note: If any links are broken, please find other examples and share them in this discussion. Discuss, Select, & Post Discuss how you view the effectiveness of the commercials with respect to marketing promises, setting expectations, and making services tangible. Select the commercial and company you feel does the best job and why. If none of the commercials relate to marketing promises, setting expectations, and making services tangible, what purpose do they have? Post your initial discussion by the fourth day of the module week.