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MAKING BALANCED SCORECARD WORK: THE WORLDCLASS LIGHTING EXPERIENCE case: Considering that the ballooning of balanced scorecards had caused a serious information overload for him in

MAKING BALANCED SCORECARD WORK: THE WORLDCLASS LIGHTING EXPERIENCE case: Considering that the ballooning of balanced scorecards had caused a serious information overload for him in 2009, what should the AP CEO consider when making a decision on the balanced scorecard?

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