Making the Right Choice: Evaluating Outsourced Revenue Cycle Services Vendors

You are George Jones, MHA, FACHE,

Chief Executive Officer, Spotsville General Hospital (25

beds), located in an unincorporated rural area in Northwest Texas.

The hospital has an ongoing

problem with revenue cycle management and, currently, has over 31% of its total accounts

receivable aged beyond 120 days.

In the rural environment it is extremely difficult to recruit

experts in medical billing.

Your options are to continue operating with a negative revenue stream

or outsource the process.

Focus your analysis on:

1.

How do you know when to bring in outside help?

2.

What differentiates one out sourced service from another?

3.

What anticipated impact will each approach have on the bottom line.