Mali is part of a virtual work team charged with the responsibility of proposing a new operational protocol for GenScope, L.L.C., Mali's employer for the past three years. The team consists of five members, and although four of those colleagues have contributed substantially to the group's efforts, one, Rajko, is fortunate to even appear in virtual meetings, much less make substantive recommendations for the new protocol. Although everyone on the team, including Mali, likes Rajko (he is very sociable and quite the comedian), the team is frustrated by Rajko's work effectiveness. As you recall from the text, a survey was introduced on the top challenges faced by virtual teams. According to Culture Wizard's 2018 Virtual Teams Survey, Mali's team is experiencing