Management accounting

7. A principle of sustainable operations is 'what goes in must come out'. The input that doesn't match its output is: a. Oranges in a juice factory - orange peel that is turned into stock feed b. Packaging - recyclable waste c. External produced electricity from coal fired power stations - municipal waste d. Gold production - arsenic and heavy metals 8. The way that the balanced scorecard should be adapted as a tool for monitoring sustainability which is generally considered to be the most useful approach, is: a. Adding an additional sustainability perspective b. Developing a separate, individually derived, sustainability scorecard in conjunction with the existing scorecard c. Integrating environmental and social aspects into the four standard perspectives d. There is no opinion as to which is the best option 9. Which of the following statements about performance evaluation is true? a. Financial measures are less useful than non-financial measures because they are biased b. A combination of financial and non-financial measures gives a more useful picture of organisational performance than either one alone c. Non-financial measures are less useful than financial measures because they are not as objective d. Only one or two non-financial performance measures should be used 10. Which of the following measures would be most likely to be found in the internal business process perspective of the balanced scorecard? a. Training days per employee b. Residual income c. Change in market share d. Percent capacity utilisation 1 1. Which of the following measures would be least likely to be included in a balanced scorecard's learning and growth perspective? a. Average training cost per employee b. Percent of revenue from new products c. Number of patent applications for new products d. Rank in customer surveys 12. The internal business process perspective in a balanced scorecard is often broken down into its value chain components. Those components include all of the following except the a. Operations cycle b. Post-sales service cycle c. Innovation cycle