"Management of Auto Techno Products, in its operations, did not consider communication as an

important tool in driving the organisation change process. A lot of failures have been witnessed

as far as implementing and management of change concerns, but not rectified since the root

cause was never identified. However, one of the management team heard of the Kotters 8 step

model but cannot fully explain to the other workmates".

Required:

Present the stages underlying Kotters 8 step model to the management team.

(Your presentation should comprise of the introduction, body and conclusion)

Question 3 (25 marks)

Kirkpatrick and Locke (1991) contended that it is unequivocally clear that leaders are not like

other people". Discuss in detail the above statement using the trait theory of leadership.