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Management of Mittel Company would like to reduce the amount of time between when a customer places an order and when the order is shipped.

Management of Mittel Company would like to reduce the amount of time between when a customer places an order and when the order is shipped. For the first quarter of operations during the current year the following data were reported: Inspection time 0.7 days Wait time (from order to start of production) 16.0 days Process time 3.2 days Move time 1.4 days Queue time 3.6 days

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