Management of Mittel Rhein AG of Kln, Germany. would like to reduce the amount of time between when a customer places an order and when the order is shipped. For the first quarter of operations during the current year the following data were reported Inspection time wait tine (from order to start of production) Process time Move time Queue time 0.5 days 16.2 days 3.2 days 1.5 days 4.2 days days % 1. Throughput time 2. Manufacturing cycle efficiency 3. Non-value-added throughput time 4. Delivery cycle time 5. New manufacturing cycle efficiency % days %