Management should rely upon a variety of performance metrics to evaluate the organization's performance. One popular tool for measuring performance is the balanced scorecard. It can help to clarify the company's level of achievement using four key parameters. The triple bottom line is another tool used to evaluate performance that does not focus on profits. In addition, it emphasizes the importance of the human factor and environmental issues.

1. Please Identify and discuss a measurable example of each balanced scorecard dimension other than the examples offered in this section.
2. Using what you have learned about the balanced scorecard, how would you use it to measure the performance of Herzing University?
3. Have you been required to use any performance indicators before, such as in your academic work or your job? Please describe what they were and how you used them.